Mail returns to:
99 Laura circle, Cranston, RI 02920.
Wanelo Returns: [Insert Wanelo Order #]
ATTN: Wanelo Return c/o Jason
99 Laura circle, Cranston, RI, 02920
Please contact [email protected],if you have return request. Please note that we only accept return request within 7 days after delivery.Any return or exchange will be valid when it is accepted by our customer service team.
And the tracking number of the return package is needed after you send the item back.Please allow up to 3 business days for your refund to be processed after the return has been delivered to the address.
A partial or full refund will be presented upon acceptance. Shipping costs are non-refundable.
－Please do not make returns directly to the address on the package received.
－Please Ship your item including our shipping label and your return reason to our return address.
－Merchandise must be unworn, unwashed, and in the same condition and packaging it was sent with all tags attached to be eligible for a return. All swimwear and undergarments are final sale.
－Please understand different computers display colors differently, the color of the actual item may vary slightly from the image. In this case, the actual product will prevail.
－Return shipping is the responsibility of the customer and service fees are nonrefundable.
－When placing orders, be sure to enter a complete and accurate shipping address. The most common reason for undeliverable shipments is the omittance of an apartment or unit number.